Uber’s licence revoked after the won 15 months probationary: Grounds based upon observed “patterns of failure”

Helen Chapman, the director of licensing, regulation, and charging at Transport for London, has announced recently regarding the cancellation of the license of Uber as a company providing transportation in London. Uber’s license was originally revoked in 2017 but was always extended to operate in London. This action was taken due to the several unethical actions of Uber, which were something like serious criminal offenses, medical certificates, disclosure, and barring checks, etc.

The ground of cancellation of the license extension this time has been declared to an observed pattern of failures. Upon this, the director, Helen Chapman, said, “While we recognise Uber has made improvements, it is unacceptable that Uber has allowed passengers to get into minicabs with drivers who are potentially unlicensed and uninsured,”. Later, a spokesperson of TfL expressed an opinion on the cancellation of the license.

The spokesperson of the organization clearly said,” Despite addressing some of these issues, TfL does not have confidence that similar issues will not reoccur in the future, which has led it to conclude that the company is not fit and proper at this time,”. Out of all the issues observed, one major issue which was observed was the unauthorized drivers who made the whole system very unsecured.

Another mishappening of the whole scenario was the allowance the Uber drivers had in uploading photos to other Uber driver accounts, meaning giving allowance to pick up the customer on behalf of other drivers. This scenario has occurred at least 14,000 trips, and the spokesperson of Transportation of London did enlighten upon this saying,” This means all the journeys were uninsured and some passenger journeys took place with unlicensed drivers, one of which had previously had their licence revoked by TfL.”

As per the situation that has been occurring earlier, Uber can appeal through the court in compliance with the revoking of the license, and as usual, it can appeal within 21 days of the incident. According to the norms and paradigms, Uber, as a company who has appealed, can continue to operate during the appealing time. Upon this, too, the TfL spokesperson was outwardly expressive and said,” If they do appeal, Uber can continue to operate and we will closely scrutinize the company to ensure the management has robust controls in place to ensure safety is not compromised during any changes to the app”.

After the announcement of the revoking of the license, the mayor of London has published a statement through his twitter handle, where he has mentioned his agreement to the whole statements and announcements made by TfL. Sadiq Khan, the mayor of London, has expressed his support for the decision made by TfL. He has agreed to the fact that London helps for the establishment of good companies but will not tolerate any compromise that is made towards the rules that play a major role in customer’s safety.

He added, “I know this decision may be unpopular with Uber users but their safety is the paramount concern,”. After that, he also said through the statement, “Regulations are there to keep Londoners safe, and fully complying with TfL’s strict standards is essential if private hire operators want a license to operate in London.”

As per records, Uber had managed to win the previous time appeal and had gained a 15 months probationary license period last year. The license expired this September, and TfL provided them with a 2-month extension, which was until today. Upon the whole thing, the regional manager of Uber, Jamie Heywood says,” TfL’s decision not to renew Uber’s licence in London is extraordinary and wrong”. He is the regional general manager form Northern and Eastern Europe and said,” We have fundamentally changed our business over the last two years and are setting the standard on safety. TfL found us to be a fit and proper operator just two months ago, and we continue to go above and beyond.”

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